Shipping policy
Shipping Policy
We’re excited to get your order to you! Please review the information below for details about our shipping options, processing times, and delivery.
Order Processing
Orders are typically processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping Options
We offer the following shipping options at checkout:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Shipping times are estimates and begin once your order has been processed and shipped.
Shipping Delays
While we do our best to ensure your order arrives on time, delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Tracking Your Order
Once your order has shipped, you’ll receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase. We are unable to guarantee changes to an order after it has been placed.
If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, we are not responsible for packages that are lost, stolen, or delivered to an incorrect location.
If your package shows as delivered but you cannot locate it, we recommend checking with household members, neighbors, and the carrier before contacting us.
International Shipping
International shipping availability and rates are displayed at checkout where applicable.
Customers are responsible for any customs duties, taxes, or additional fees imposed by their country's customs authorities.
Questions
If you have any questions about your order or shipping, please contact our customer service team. We’re happy to help.